DCM offers documented sobriety reports
One of the questions most frequently asked of addiction recovery facility managers is “What are your recovery rates?” If they answer this question honestly the reply, we believe, would approximate this: “Anecdotally, according to the clients we have actually contacted and assuming those clients are being honest with us, our recovery rates are _______.”
A common flaw shared by many recovery center follow-up programs is their unstructured nature compounded by the fact that many programs lack even the most rudimentary standards of client accountability. Based on our experience, we believe the managers of most addiction recovery programs are contacting only the client. Relying on “self-reporting” alone can be fraught with risk and be misleading. At The Dunes we are committed to statistically valid and scrupulously analyzed results, because we know that if it cannot be measured it cannot be managed to our clients’ advantage when it comes to attaining long term recovery.
The Dunes Case Management Program (DCM) features layers of structure and accountability we believe are necessary to increase client recovery chances. A client recovery advocate is carefully matched with and assigned to each client to provide critical ongoing recovery support when a client leaves The Dunes.
The advocate will be in regular contact with the client and have regular conversations with people (both personally and professionally affiliated with the client) who are most invested in and knowledgeable about the client. Thus DCM provides an ongoing set of “snapshots” of how the client is progressing in their recovery. It is through the structure and accountability regular contact with clients and members of the collateral recovery team that DCM is designed to replicate the astounding recovery rates achieved by The Doctors’ and Pilots’ Plan.
Finally, a stringent accountability component of DCM is the use of ongoing random toxicology screens which can definitively determine whether the client is abstaining from mood altering substances. Based on a pre-agreed upon schedule, each client will participate in a cycle of random toxicology screens at a laboratory geographically convenient to them. This process has also been found to be quite useful in providing a “paper trail” for individuals who need third party validation of abstinence.
All information the advocate receives is compiled, organized, and reviewed prior to being further validated by third party. The advocate will then document all phone conversations as well as the toxicology screens creating an “evergreen” recovery progress report. This vital report helps the clinical team stay completely current with each client’s progress allowing them to give each client the tailored and individualized support central to The Dunes recovery philosophy.
Here at The Dunes we demand individualized recovery programs tailored to address each client’s particular needs backed by rigorous documentation which supports effective case management.
